Fixed Line Business Phone Systems, North Wales & Chester
A reliable phone system is at the heart of any well-run business. Whether you are a small local firm with a single line or a growing company with multiple sites and a team of staff, getting your telephone setup right makes a real difference to how your business runs day to day and how your customers experience you.
At DJH Communications we help businesses across North Wales and Chester find the right phone system for how they work today, with the flexibility to grow as their needs change. We offer honest, independent advice, handle everything from start to finish, and make sure the switchover to any new system is as straightforward as possible.
Traditional Fixed Line
If a traditional landline setup is right for your business, we can help you get the best deal available. Through our strong relationships with major UK fixed line providers, we are able to access discounted tariffs and pass those savings on to you.
Whether you need a single line or a plan to cover multiple employees, we will find a package that fits your requirements and your budget. We are confident we can make a meaningful reduction to your phone bill — and we offer a free, no-obligation quote so you have nothing to lose by asking.
Switching providers is straightforward when you work with us. We handle all the paperwork and coordination so there is no disruption to your business and no hassle for you.
VoIP & Hosted Phone Systems
More and more businesses are moving away from traditional phone lines and towards VoIP (Voice over Internet Protocol) and cloud-hosted phone systems. It is easy to see why — they are flexible, cost-effective, and packed with features that traditional lines simply cannot offer.
With a hosted phone system your calls are made over your internet connection rather than a physical phone line. This means you can add or remove users easily, work from anywhere, and access a range of professional features without the need for expensive on-site hardware.
We can help you assess whether a VoIP or hosted system is right for your business and arrange the right solution to suit your setup.
What a modern phone system can do for your business
- Route calls intelligently to the right person or team
- Reduce missed calls and improve response times for customers
- Allow staff to take and make calls from anywhere, whether in the office, at home, or on the road
- Present a professional image with auto-attendants, hold music, and call handling menus
- Connect multiple office locations under one system
- Integrate with your CRM and other business tools to save time and reduce admin
0800 & Virtual Numbers
If you want to present a professional, national presence for your business, an 0800 number is a great option. They are free for callers to dial, which removes a barrier for potential customers, and they give your business a credible, established feel regardless of your size.
We can arrange 0800 numbers and a range of virtual numbers to suit your business needs, along with a call plan that reflects how your business actually uses the phone.
Testimonials
“David has looked after our mobile and landline communications for the last twelve years. David has supplied the mobile phones to the company and to the family over that period of time. We have had excellent service even when we had a major issue with a billing problem with Vodafone. Throughout the whole sorry saga, Dave backed up what we said and what we had done so that in the end Vodafone finally saw sense, and we were able to settle the issue without cost. It would have been expedient for Dave to have simply walked away from the problem but he did not, and as a result, saved this company several thousand pounds in the process. The overall service is also excellent with Dave available at the end of a phone and even when I have been on my travels and needed a phone in a hurry, Dave met me at some ungodly hour on the way to the airport to assist”.
“We have dealt with DJH Communications and in particular Dave Howorth for over 15 years and as a result, during this time we have been able to keep our mobile phone and landline costs down. More importantly however, it is the level of service Dave provides that has resulted in us staying with the company for this length of time. He is always on hand should an issue arise with a mobile phone and is always able to deliver a replacement phone if needed with the minimum of fuss or disturbance. I do not believe that we could receive a better levell of service or value for money from anybody else”.
FAQ’s
Can you save me money on my current phone bill?
In most cases, yes. We have access to discounted tariffs through our provider relationships and we always aim to get you a better deal than you are currently on. A free quote will tell you exactly where you stand.
Will switching cause any disruption to my business?
No. We handle the entire process and make sure everything is tested and working before your old service is switched off. Most businesses experience no disruption at all.
Can I keep my existing phone number?
In almost all cases, yes. Number porting is a standard part of the process and we take care of it for you.
What is VoIP and do I need a special phone for it?
VoIP stands for Voice over Internet Protocol and simply means your calls travel over your internet connection rather than a traditional phone line. Many VoIP systems work with standard handsets, and we will advise you on what equipment, if any, you need.
What if my broadband is not fast enough for VoIP?
We will check this as part of our consultation. If your current broadband is not up to it, we can also help with connectivity upgrades to make sure everything works reliably.
Is a hosted phone system more expensive than a traditional line?
Not necessarily. Many businesses find that a hosted system actually costs less once you factor in the reduced hardware costs, lower call charges, and the features you get included. We will give you a clear comparison so you can make an informed decision.